hotskills.tech

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Job Description RESPONSIBILIITES As an Application Developer for the Automation team, you will have the following responsibilities. • Plan, execute, monitor, control, and close all technical tasks related to configuration and implementation • Provide software coding and customization including, but not limited to: screen tailoring, workflow administration, report setup, data imports, integration, scripting, third party software integrations, and custom application development • Update and maintain a comprehensive testing protocol for Service Now instance upgrades with the purpose of certifying all applications for use after the upgrade completes • Design, develop, test, and deploy various Service Now product needs in banking environment within SDLC • Own and drive enhancements to improve reliability and performance of existing solutions • Analysing risks, gaps in the existing environment/applications and resolve them • Drive enhancing scalability, performance, and monitoring strategies for the existing platform • Collaborating with clients in requirement gathering and providing multiple logical solutions • Challenge existing solutions, processing and suggest different ways to solve problem or improve stability • Build/improve run books for quality documentation and auditing purpose • Effectively manage projects while maintaining a high level of attention to detail adaptable to change and able to work independently and as part of a team Skill / Experience • 5+ years of ServiceNow platform experience preferably in development and implementation • Hands on experience with incident management, problem management, change management, knowledge management, service catalog, service level management (SLM), workflows and email notifications • Good understanding of core platform features, flow designer, ACLs, server side APIs and client side APIs in ServiceNow • Good knowledge on reports, dashboards, import sets, transformations, update sets and system clone, upgrades in ServiceNow • Hands on experience on development of custom scoped applications • Good knowledge on HRSD, CSM and ATFs • Java, J2EE, Servlet, JSP, XML, AJAX, SQL, jQuery, JavaScript and any web-based development tools • Good understanding on ITOM modules Event Management, Integrations, Orchestration • Hands on experience on working with Rest API's • A fair understanding of MID Server Configuration, CMDB, discovery and asset management • Good knowledge and experience on debugging, troubleshooting mechanisms in ServiceNow • Demonstrated success at delivery of assignments with tight deadline. • Ability to work independently, but strong team player with experience of working as part of a global team. • Self-starter mind set with the ability to share ideas, identify and drive opportunities. • Strong problem analysis skills to include the use of mathematical concepts to validate results • Strong analytical skills with the ability to collect, organize, disseminate, and present significant amounts of information with an attention to detail • Clear and concise communication with superior written and verbal communication skills. • Manage and prioritize work effectively with minimal supervision • Must have good verbal and written communication skills with ability to articulate the technical and functional aspects of the problem to senior stakeholders. • Coordinate and solve complex technical data and transformation issues. • Obtain and analyze/interpret business requirements to purpose sustainable solutions in Service Now. • Answer "how to” technical and application configuration questions. • Develop, maintain, and execute reports to ensure system operation meets performance targets. • Create and maintain system design and operations documentation Qualifications • Bachelor's Degree (or equivalent or higher) in Computer Science, Information Technology, Engineering or a related field • Financial Service domain knowledge whilst, not a pre-requisite is desirable job perk: Posted At: 6 days ago, job perk: Schedule Type: Full-time